What We Announced

On June 8, 2025, Sunnova filed voluntary petitions for chapter 11 relief to facilitate a court-supervised sale process. You can read more about our chapter 11 filing announcement here.

On July 31, 2025, the Court approved the sale of substantially all of Sunnova’s assets and business operations to the Ad Hoc Group of debtor-in-possession financing lenders. In connection with the sale, SunStrong, an experienced solar asset manager and service provider, will take over servicing obligations to help ensure operational continuity. This transaction represents a successful outcome in Sunnova’s chapter 11 cases that maximizes stakeholder value and preserves continuity of core operations for a significant majority of Sunnova’s customers and partners. You can read more about the sale transaction here.

Importantly, we continue to actively monitor, manage, and service customers’ solar and battery storage systems as usual. We are committed to transparency and intend to provide updates directly regarding any material changes that may impact the service and support provided by Sunnova.

We understand that our customers and partners may have questions about what these developments mean for their systems, service, and Sunnova’s future. Please refer to the below frequently asked questions for additional information about operations during our chapter 11 process and through the sale transaction. To learn more about our chapter 11 process or to file a claim, please visit the restructuring site at https://restructuring.ra.kroll.com/Sunnova.

 

 

Our Future

Sunnova expects full continuity of customer service and system management for substantially all in-service customers as the Company transitions to new ownership.

We are proud of the platform we’ve built, the innovation we’ve brought to the residential solar and storage market, and the commitment of our team. Our commitment to delivering reliable service will continue to guide us forward under new ownership.

 

General Frequently Asked Questions

  • On June 8, 2025, Sunnova took action to achieve a value-maximizing outcome for our stakeholders and filed voluntary petitions for chapter 11 relief to facilitate a sale process for certain of our assets and business operations
  • Through the chapter 11 process, our goal has been to secure a long-term solution for our business operations while minimizing disruption to our customers and partners
  • Chapter 11 is a Court-supervised process in the U.S. where companies can obtain breathing room while certain operations continue in the ordinary course of business
  • This is a transparent process where information is readily available to the public
  • Yes. Sunnova will continue to operate in the ordinary course of business as we work to complete the sale transaction
  • Sunnova has secured and received interim Court approval on $90 million in DIP financing to support operations during the chapter 11 sale process
  • Importantly, we continue to actively monitor, manage, and service customers’ solar and battery storage systems as usual at this time
  • We have also received Court approval of several customary motions that provide Sunnova the ability to continue business operations, including maintaining customer programs and servicing and honoring post-petition obligations to our commercial partners
  • On July 31, 2025, Sunnova announced that the Company has received Court approval for the sale of substantially all of its assets and business operations to the Ad Hoc Group of debtor-in-possession financing lenders
  • In connection with the transaction, SunStrong, an experienced solar asset manager and service provider, will take over servicing obligations to help ensure operational
  • The Sale Transaction represents a successful outcome in the Company’s chapter 11 cases that maximizes stakeholder value and preserves continuity of core operations for a significant majority of Sunnova’s customers and partners
  • The Ad Hoc Group of debtor-in-possession financing lenders has been selected as the buyer for substantially all of Sunnova’s assets
  • In connection with the sale, SunStrong, an experienced solar asset manager and service provider, will take over servicing obligations to help ensure operational continuity for customers and partners
  • While we work to close the transaction we will continue to operate in the ordinary course of business, including actively monitoring and managing customers’ solar systems
  • The transaction is expected to close in August 2025

 

In-Service Customer Frequently Asked Questions

  • Sunnova’s customers continue to be our top priority – your trust and satisfaction are of the utmost importance
  • Sunnova expects full continuity of customer service and system management for substantially all in-service customers as the Company transitions to new ownership, including honoring loan and lease agreements
  • Customers will be notified directly regarding any material changes that may impact their service and support
  • Importantly, as we work to close the sale, we continue to monitor and manage existing in-service systems as usual, and customers should continue to make payments on time and as usual
  • Sunnova continues to monitor and manage existing in-service systems as usual through sale close
  • In connection with the transaction, SunStrong, an experienced solar asset manager and service provider, will take over servicing obligations to help ensure operational continuity for customers and partners
  • There are no changes to loan or lease contract terms at this time, and customers should continue to make payments on time and as usual
  • Sunnova expects full continuity of customer service and system management for substantially all in-service customers as the Company transitions to new ownership
  • No, there are no changes to billing, rates, or contract terms at this time, and customers should continue to make payments on time and as usual
  • You will be notified directly regarding any material changes that may impact your billing, rates, or contract terms

 

In-Progress Customer Frequently Asked Questions

  • On June 11, Sunnova received approval from the Bankruptcy Court of a settlement that will facilitate the completion of certain in-progress solar projects
  • Sunnova anticipates that installers will be able to resume work and complete the selected systems in the coming weeks, however in some circumstances, it may take longer for work to commence
  • The Company’s capital partners have retained GoodLeap, an industry-leading participant in the solar market, to facilitate the completion of certain projects
  • Your dealer and/or a GoodLeap representative will be reaching out in the near future to let you know if your project has been selected to be completed and gather some information in respect of your project
  • Sunnova recognizes the importance of completing in-progress solar projects and appreciates your patience in recent months
  • For additional information about your in-progress project, please contact your solar system dealer or GoodLeap at (888) 975-5436 or sunnovasupport@goodleap.com

 

New Homes In-Progress Customer Frequently Asked Questions

  • We recognize the importance of completing your solar project and appreciate your patience in recent months
  • Sunnova is working diligently to assess the status of in-progress Sunnova New Homes solar projects in connection with our broader operational plan
  • Sunnova is committed to providing relevant updates, and expects to communicate directly with customers about their project status as soon as practicable

 

Dealer Frequently Asked Questions

  • Sunnova has entered into an agreement with certain of its capital partners which enables them to propose agreements to address past due amounts and complete Work Orders for specified Solar Systems that have achieved Notice to Proceed or Substantial Completion
  • Our capital partners have contracted with GoodLeap, an industry leading participant in the solar market, to facilitate discussions with Sunnova’s dealers and installers
  • However, please note that any payment will only be made if, and you should not perform any work until, an agreement is reached. Any non-authorized work will not be entitled to compensation
  • We appreciate the role you have played in supporting our business, and we are grateful for your past partnership
  • GoodLeap is an industry-leading participant in the solar market with specific experience working with dealers and installers to finish projects originally financed by a company going through a restructuring
  • They were selected by Sunnova’s capital partners and certain of the Company’s warehouse lenders to ensure the settlement process proceeds in an organized and efficient manner
  • Sunnova has entered into an agreement with certain of its capital partners which enables them to propose agreements to address past due amounts and complete Work Orders for specified Solar Systems that have achieved Notice to Proceed or Substantial Completion
  • To the extent Sunnova has been in communication with you regarding unpaid amounts and/or the completion of projects, please note that GoodLeap will be handling all communications going forward

 

Vendors and Commercial Partners Frequently Asked Questions

  • There are no immediate changes to vendor relationships as a result of the approval of the sale transaction, and to the extent that we are party to an existing contract with you, it remains in effect
  • Our partnership is an important part of our ability to deliver for our customers and we remain focused on reliability and service continuity through this transition
  • Vendors will be notified directly regarding any changes to your go-forward relationship with Sunnova, as needed
  • Sunnova intends to pay commercial partners in the ordinary course of business for authorized goods delivered and services rendered on a “post-petition” basis (after June 8, 2025)
  • However, please note that no work should be undertaken without Sunnova’s express pre-authorization and any non-authorized work will not be entitled to compensation
  • Under the Bankruptcy Code, which is U.S. federal law, vendor payments going forward depend on when goods or services were provided
  • Sunnova is prohibited from making any payments to vendors for goods received or services rendered prior to the filing without explicit Court approval
  • Treatment of these “prepetition” obligations will be determined as part of the chapter 11 process

 

Updated as of July 31, 2025, 12:30 PM