What We Announced

Sunnova is taking action to maximize value for our stakeholders and secure long-term solutions for our business operations under new ownership.

On June 8, 2025, Sunnova filed voluntary petitions for chapter 11 relief to facilitate a sale process for certain of our assets and business operations. You can read more about our announcement here.

We understand that our customers and partners may have questions about what this means for their systems, service, and Sunnova’s future. Please refer to the below frequently asked questions for additional information about operations during our chapter 11 process.

As we take steps to secure long-term stability for our customer base, we remain focused on maintaining customer continuity. Importantly, we continue to actively monitor, manage, and service customers’ solar and battery storage systems as usual.

We are committed to transparency and intend to provide direct updates regarding any material changes that may impact the service and support provided by Sunnova. To learn more about our chapter 11 process or to file a claim, please visit the restructuring site at https://restructuring.ra.kroll.com/Sunnova.

 

 

Our Future

Throughout this process, our top priority remains ensuring continuity of service for our customers. We are proud of the platform we’ve built, the innovation we’ve brought to the residential solar and storage market, and the commitment of our team. While the future may include new ownership, our mission to support energy independence continues to guide us forward.

General Frequently Asked Questions

  • We are taking action to achieve a value-maximizing outcome for our stakeholders, including filing voluntary petitions for chapter 11 relief to facilitate a sale process for certain of our assets and business operations
  • Through this process, our goal is to secure a long-term solution for our business operations while minimizing disruption to our customers and partners
  • Chapter 11 is a Court-supervised process in the U.S. where companies can obtain breathing room while certain operations continue in the ordinary course of business
  • This is a transparent process where information is readily available to the public
  • Yes. At this time, we will continue to operate in the ordinary course of business as we work to complete the sale process
  • Importantly, we continue to actively monitor, manage, and service customers’ solar and battery storage systems as usual at this time
  • We have received interim Court approval of several customary motions, which will provide Sunnova the ability to continue business operations during the chapter 11 sale process, including maintaining customer programs and servicing and honoring post-petition obligations to our commercial partners
  • The goal of this process is to secure a long-term solution for our business operations under new ownership while minimizing disruption for our customers and partners
  • We will conduct a competitive sale process, which will provide interested parties the opportunity to submit competing bids for our assets
  • While we work to complete the sale process, we will continue to operate in the ordinary course of business at this time, including actively monitoring, managing, and servicing customers’ solar and battery storage systems

 

In-Service Customer Frequently Asked Questions

  • Sunnova’s customers continue to be our top priority – your trust and satisfaction are of the utmost importance
  • Our goal throughout this process is to achieve a long-term solution that keeps your system operating reliably and without interruption
  • Importantly, at this time, we are continuing to monitor, manage, and service existing in-service systems, and customers should continue to make payments on time and as usual
  • We are committed to transparency, and intend to communicate directly with customers regarding any material changes that may impact the service and support provided by Sunnova
  • Yes. At this time, we are continuing to honor our warranty obligations
  • We intend to communicate directly with customers regarding any material changes that may impact the service and support provided by Sunnova
  • No, Sunnova’s customers continue to be our top priority, and we continue to monitor, manage, and service existing in-service systems as usual at this time
  • There are no changes to loan or lease contract terms at this time, and customers should continue to make payments on time and as usual
  • No, there are no changes to billing, rates, or contract terms at this time
  • Customers should continue to make payments on time and as usual

 

In-Progress Customer Frequently Asked Questions

  • During the chapter 11 process, a third-party will be negotiating with Sunnova’s existing dealers with the goal of completing certain in-progress solar systems
  • Given that these negotiations are external to Sunnova, the Company cannot predict the timeline or outcome of these discussions
  • We recognize the importance of completing your solar project and appreciate your patience in recent months
  • Sunnova intends to communicate directly with customers regarding any material changes that may impact their project status

 

New Homes In-Progress Customer Frequently Asked Questions

  • We recognize the importance of completing your solar project and appreciate your patience in recent months
  • Sunnova is working diligently to assess the status of in-progress Sunnova New Homes solar projects in connection with our broader operational plan
  • Sunnova is committed to providing relevant updates, and expects to communicate directly with customers about their project status as soon as practicable

 

Dealer Frequently Asked Questions

  • Sunnova has entered into an agreement with ATLAS SP Partners and certain of the Company’s warehouse lenders
  • Following the Court’s approval on June 11, ATLAS will begin negotiations with dealers and installers with the goal of completing certain in-progress solar systems
  • However, please note that no work should be undertaken without ATLAS’ or Sunnova’s express preauthorization and any non-authorized work will not be entitled to compensation
  • We appreciate the role you have played in supporting our business, and we are grateful for your past partnership
  • Sunnova has entered into an agreement with ATLAS and certain of the Company’s warehouse lenders
  • The agreement includes negotiating with Sunnova’s existing dealers regarding completing in-progress solar systems
  • Those discussions will be handled directly by ATLAS and certain of the warehouse lenders, and their representatives will be contacting dealers directly regarding in-progress projects
  • Following the Court’s approval on June 11, ATLAS will begin negotiations with dealers and installers with the goal of completing certain in-progress solar systems
  • Those discussions will be handled directly by ATLAS and certain of the warehouse lenders, and their representatives will be contacting dealers directly regarding in-progress projects
  • We appreciate the role you have played in supporting our business, and we are grateful for your past partnership
  • Sunnova will not be originating any new projects at this time

 

Vendors and Commercial Partners Frequently Asked Questions

  • Sunnova has received Court approval to use the funds from the agreement with ATLAS, as well as cash-on-hand, to support operations during the initial period of the chapter 11 sale process as the Company works to finalize ongoing initiatives to secure additional capital
  • Yes. At this time, going forward, the Company intends to pay commercial partners in the ordinary course of business for authorized goods delivered and services rendered on a “post-petition” basis
  • However, please note that no work should be undertaken without Sunnova’s express pre-authorization and any non-authorized work will not be entitled to compensation
  • Under the Bankruptcy Code, which is U.S. federal law, vendor payments going forward depend on when goods or services were provided
  • Sunnova is prohibited from making any payments to vendors for goods received or services rendered prior to the filing without explicit Court approval
  • Treatment of these “prepetition” obligations will be determined as part of the chapter 11 process

 

Updated as of 10:30pm ET on June 11, 2025